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Shipping and Returns

Shipping Policy

At Denoria Living, we are committed to delivering your home and pet essentials with care and efficiency. We understand that your home is your sanctuary, and we work hard to ensure your order arrives in perfect condition. We currently offer a Standard Shipping (FREE) to suit your needs: Our complimentary shipping service for all orders. Once processed, delivery typically takes between 3 to 6 business days after order confirmation and processing. This is our most cost-effective way to bring comfort to your home.

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We currently ship to customers across the United States. Shipping availability and delivery times may vary by product and destination.

 

Tracking Your Order: Transparency is key to a stress-free experience. As soon as your order is dispatched, you will receive a confirmation email containing your tracking number. You can monitor your package's journey directly through our website or the carrier's portal.

Return and Exchange Policy

We want you and your pet to be completely satisfied with your purchase. If a product doesn't meet your expectations, we are here to assist you through our dedicated support channels.

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  • Return Window: You have 30 days from the date of delivery to initiate a return request.

  • Initial Contact: Contact us via our Live Chat or check our FAQ before sending any items back. Our team will provide you with the specific instructions and the correct return address for your case.

  • Condition of Items: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

  • Refunds: Once your return is received and inspected, we will process your refund directly to your original method of payment.

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